事半功倍的方法（四）

31绿色建筑博客.Im2yH mzB(N

Take the time tounderstand the role of every departmentin your organization. This time invested up front will eliminate your“panic”when someone has an urgent request outside your department.

花点时间去了解你们企业里面每个部门所担当的角色。这点时间的投资会减少当你接到其它部门的紧急请求的时候惊慌失措的时间。绿色建筑博客.g-^;Mp[e5G~

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Copy the world every time you send a memo? But, realistically, does“the world”really care? When writing a memo or sending an e-mail,only distribute to the people who really need to knowthe information. Some of“the world”feels obligated to respond and then everyone’s time is wasted.绿色建筑博客^2p5N$V }g5j

每次你发一份备忘的时候是否每个人都会收到？但是事实上每个人都会关心吗？当写一份备忘或者发送一份邮件的时候，请仅仅发给确实需要的人。有些人会觉得他有义务需要回复他收到的每个消息这样大家的时间都被浪费了。绿色建筑博客?AfO+Eu'Kt"V @ wFd

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Want to get your written point across—fast?Limit your sentences to fifteen words.

你想写得更快一点？请你每个句子都不要超过15个词。（备注：这条好像对中文不是很适用）

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Are you really listening! Every time you say,“But I thought you said,”you might as well be saying,“I wasted all this time doing the wrong thing.”Listen, clarify, and make sure you understandthe task before going forward. It is a good time investment for both parties.绿色建筑博客j ~;n;{S2`'{g)l&Xj!c$]

你确认你真正听明白了！每一次你说“我以为你说的是”的时候，你实际上是在说“我浪费了很多的时间在做错一件事情”。在开始执行你的任务之前，请听好，澄清并且确保你真正理解无误。这对双方来说都是划算的时间投资。

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36绿色建筑博客(} H J*q9Rox5z

Is it your job topick up every ball that someone drops? Avoid this label at all costs! Think about it!

你的工作就是处理别人的烂摊子？不要被人这么以为。好好想清楚。

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Don’t try to solve other people’s problems.You may be empathetic to their situation, but if you spend your time solving their problems, Surprise! Their next problem will become yours, too! The best thing you can do is help others learn how to solve their own problems.绿色建筑博客*e KxD_"n

不要试图解决别人的问题。你也许可以理解别人的出境，但是不要用自己的时间去解决别人的问题。如果这样的话，下次那个问题也是属于你的。你能做的就是帮助别人去学习怎么解决他们自己的问题。绿色建筑博客2}2d/f3D8j9Vi
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“Hey, you got a minute?”That’s a question, not a demand.Don’t get angrywith the interrupter if you answered,“Sure!”to their question. General rule: If you cannot eliminate the interruption,make the interruption as short as possible.

“嗨，你有一分钟吗？”这是一个问题而不是命令。如果你对这个问题回答“当然”的时候，就不要因为被打断而生气。一般规则：如果你不难避免被打断那么就尽量使这个中断越短越好。

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When people arrive to interrupt,meet them at the doorand talk outside your office. Letting them in may add minutes to the interruption.绿色建筑博客]BU T?1GM

当有人要过来打扰的时候，尽量在办公室的门外接待他们进行交谈。把他们让进办公室会躲增加几分钟的时间。

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Stand up!When someone shows up unannounced, keep standing until you decide if you want the conversation to continue. Standing is not comfortable for most people and the length of most interruptions is in direct proportion to the comfort level of the interrupter.绿色建筑博客tY!dz7P\#Nm!v

站起来！如果有人事先没有约好，那你一直站着直到你决定是否继续交谈下去。对于大多数人来说站着说话是不习惯的，一般来说被打断的时间和被打断时的舒服程度是成正比的。绿色建筑博客4`)]0J'{+xY